KATHMANDU: Hundreds of passengers have faced problems when the server of the immigration office at Tribhuvan International Airport (TIA) went out of order on Monday afternoon.
According to TIA sources, some flights have also been stopped after the server was down.
The employees complain that there are many problems like this in immigration, but the Ministry of Home Affairs and the Immigration Department have not taken enough initiation to resolve them.
An immigration officer informed that the flights are also affected as the activities like the digital scanning of visas and passports could not carried out properly.
The departure schedule has suffered due to the server problem for more than an hour.
“Despite reporting such issues many times, we have not got an offline server, this server issue is causing nuisances to the passengers and flight operations equally,” the Immigration Official shared.
As many as 9 flights including Fly Dubai, Air India, Indigo Air, Thai Smile, Malaysian Air and others are said to have been affected due to server issue. Around four hundred angry passengers are found grumbling against the authorities at the airport.
What’s more, the passengers travelling to third countries are likely to miss their connecting flights due to the server down issue.
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