KATHMANDU: The Ministry of Home Affairs has decided to establish a Central Command System at the ministry to make the country’s peace and security management and crime control more effective.
The decision was made during a meeting of the ministry’s high-level management group, where Home Minister Sudhan Gurung directed officials to immediately move forward with the establishment of the system.
According to the ministry, the proposed system will enable direct communication between the ministry and all 77 District Administration Offices, District Police Offices and district-level offices of the Armed Police Force simultaneously.
The system is expected to facilitate real-time information exchange and allow direct monitoring of sensitive areas. During the meeting, Minister Gurung stressed the need to strengthen the country’s security system through the use of technology.
Meanwhile, the ministry has also decided that complainants will be regularly informed about the progress of their cases registered with the Nepal Police through phone calls, SMS and email.
“After filing complaints with the police against injustice, the public should not have to repeatedly visit offices to learn about the progress of their cases,” Gurung said, adding that the new arrangement aims to address this issue.
Nepal Police has already instructed its subordinate offices to implement the system. The home minister has also directed that weekly progress reports be submitted to the ministry and that the system be gradually implemented in other agencies as well.
Similarly, the ministry plans to establish a call center to make the grievance-hearing mechanism more effective within the Ministry of Home Affairs and its subordinate bodies. The meeting also decided that heads of all offices must activate existing mechanisms to address public complaints.
Recalling his commitment of zero tolerance against corruption during his assumption of office, Minister Gurung instructed officials to ensure that the policy is implemented down to lower-level employees and security personnel.
According to ministry spokesperson Ananda Kafle, the home minister also directed staff to initiate reform measures immediately, emphasizing action “today and now, rather than tomorrow.”
The meeting was attended by Home Secretary Raj Kumar Shrestha, chiefs of the three security agencies and heads of departments.
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