Thursday, March 26th, 2026

Government cancels license of Hello Nepal



KATHMANDU: The government has scrapped the license of Nepal Satellite Telecom Pvt Ltd (Hello Nepal).

The license cancellation that came into effect from Friday follows the failure by Hello Nepal to pay its longstanding dues to the government, said the Nepal Telecommunications Authority (NTA).

A meeting of the NTA board of directors on Friday took a decision to this effect. After the company failed to pay the dues until mid-July, the NTA on October 29 sought clarification as per the decision taken by an NTA board of directors meeting on October 22 to this effect. The company was given a 15-day timeframe to respond.

The company responded that the NTA could not scrap its license as it demanded an additional time period to pay the dues in installment as decided by the Cabinet, said the NTA Spokesperson Santosh Poudel.

Unsatisfied with the response sent by the company, the NTA canceled its license basing the decision of the Council of Ministers in the Nepali month of Poush, 2076 BS.

The Company owns dues under several heading to the NTA. It is yet to pay frequency charge, royalty, amount to be deposited in the Rural Telecommunications Fund, and license renewal fees.

Prior to this, in July-August, 2019, a meeting of the NTA Board of Directors decided to rescind the license of the Company. As per the provision, any company can apply to the Council of Ministers for the review of the NTA decision to repeal the license within 35 days of the decision. Being based on the same provision, the Company had proceeded for the review.

Acting on the Company’s appeal, a meeting of the Council of Ministers on January 6, 2020, agreed to give a time facility to the Company for proceedings towards keeping the license validated.

The Company was advised to pay the first installment within the current fiscal year (2019-20) and to clear all dues within the next five years. In case of the non-payment of dues within the given time, the license would be automatically canceled.

Abiding by the Council of Ministers’ decision, NTA had given it five years to pay Rs 1.387 billion. The Company, however, had paid Rs 2.15 million to the NTA as the first installment.

The NTA has already decided to cancel the license citing the non-clearance of dues as demanded by the Council of Ministers.

Publish Date : 28 November 2021 18:25 PM

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