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Amazon Alexa to give out official NHS advice



LONDON: Amazon has partnered with the UK’s health service, the NHS. From this week, its voice-controlled device, Alexa, will give out health advice, and answer common questions such as ‘Alexa, how do I treat a migraine?’ and ‘Alexa, what are the symptoms of chickenpox?’

Britain’s health care service is teaming up with Amazon’s digital voice assistant to help answer medical queries with advice from the service’s official website.

The British government said Wednesday that the system can help senior citizens, blind people and others who find it hard to access the internet.

Using Amazon’s algorithms, Alexa will answer voice questions from users about common maladies such as the flu or chickenpox with information verified by the National Health Service (NHS).

Amazon sought to reassure users that their information will be kept confidential and not shared with third parties, adding that voice recordings can be deleted. (Agencies)

Publish Date : 10 July 2019 21:44 PM

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