KATHMANDU: The Ministry of Communications and Information Technology has launched initiatives to improve the speed, reliability and efficiency of internet services within Singha Durbar, the central administrative hub of the federal government.
The ministry has directed the Integrated Data Management Centre, which oversees internet infrastructure in the Singha Durbar area, to strengthen and enhance the existing system.
During a discussion held on Sunday, Communications Minister Dr Bikram Timilsina instructed Centre Chief Manish Bhattarai to make the information technology infrastructure more efficient across all government bodies operating within Singha Durbar and nearby offices.
The minister stressed that internet services must remain uninterrupted under any circumstances and urged concerned agencies and service providers to maintain high vigilance, identify potential risks and address disruptions in a timely manner.
He further stressed the need for stronger coordination, regular monitoring and accountable service delivery, stating that effective governance is not possible without reliable digital infrastructure. The government, he said, has prioritized technology-based service delivery.
Dr Timilsina also directed authorities to strengthen human resource management in the technical sector, noting that service disruptions can also occur due to human and technical errors. He called for deployment of skilled technicians, including support teams from Nepal Telecom, to ensure rapid troubleshooting.
During the meeting, Bhattarai briefed the ministry on the current status of internet services within Singha Durbar, stating that some offices have been facing slow connectivity and occasional interruptions.
He informed that a 1 Gbps broadband service provided by Nepal Telecom is currently operational within Singha Durbar, along with an additional 250 Mbps connection dedicated to G-Cloud services.
According to him, most disruptions are caused by damage or cuts to optical fibre lines, often during road construction and infrastructure works. He stressed the need for long-term solutions, including the systematic underground installation of fibre networks.
Bhattarai also noted that while alternative arrangements previously ensured service continuity during outages, the system has recently weakened and efforts are underway to restore its reliability.
He added that while external connectivity is managed by the Integrated Data Management Centre, internal servers and networks within individual ministries fall under respective agencies. He therefore called for the deployment of skilled IT personnel in all government offices to ensure efficient service delivery.
The initiative is seen as part of the government’s broader push to strengthen digital infrastructure and improve transparency, efficiency and speed in public service delivery.
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